Calvin Klein Finally Responded

Thank you for contacting us yesterday. We appreciate every opportunity to understand the concerns of our customers.

We sincerely apologize for the confusion we have caused you. As we discussed, in an effort to eliminate customer confusion between pricing found across various shopping channels, Calvin Klein has moved to a single price ticket that begins with the price a customer would typically see on a Department store ticket, and we then promote off that ticket price. The pricing of any particular item can fluctuate as often as weekly in our stores.

We would be happy to accommodate you for this confusion. We can credit your charge card in the amount of $9.00, which is the price difference. Also as a gesture of goodwill, we'd like to send you a complimentary $10 gift card with the hopes that you willl shop with us in the future. If this is acceptable to you, please contact us with your credit card number and we will handle accordingly. (866-214-6694)


Sincerely,

Calvin Klein Retail Customer Service

SCAM ALERT: CALVIN KLEIN OUTLET Vacaville Premium Outlet

On June 7th, I purchased a pair of shorts at the Calvin Klein store in Vacaville, the so called Premium Outlet. I want to warn everyone to check the price tags carefully.

There was a 40% off sale, however they increased the regular price. Their "original price" was $58.00, but the retail price was $39.99. So instead of getting 40% off, I got 12% off. Hardly a good deal.

Be careful when purchasing anything from these so called "premium outlets". They are SCAMS.